University student satisfaction drops to new low in 2020
On average, only 68.4% of students nationally said they were satisfied with their undergraduate education during the pandemic-hit year, down 10 percentage points from 78.4% in 2019. The Quality Indicators for Learning and Teaching survey, which has surveyed undergraduates since 2012, polled 565,829 students from 29 universities, and 70,266 from 35 non-university higher education providers.
Among the broad decline in satisfaction, students said “learner engagement” specifically suffered. For the first time since the survey began, a minority of students said they were satisfied with learner engagement, at only 43.2% (down from 59.9% in 2019). However, students said that teaching quality itself remained high – dropping only from 80.9% to 77.6%.
Full report on The Guardian site